Success Stories
Real results from real projects. See how automation and creative solutions have transformed educational institutions and saved thousands of hours while eliminating costly licensing fees.
Unified Student Database Automation
Transformed manual student data collection from a week-long process involving 1,000+ staff hours into an automated, error-free system using dynamic web forms and batch email automation.
Tech Support Ticket Automation
Replaced expensive Freshdesk licenses and inefficient Google Forms with a custom Telegram bot system that doubled ticket capture while eliminating ₹42,000 in annual costs.
The Impact of Automation
Every project delivers measurable results that transform how educational institutions operate.
Featured: Unified Student Database System
The Challenge
Annual student data updates required printing 2,000+ forms, mailing them to parents, collecting responses, and manually re-entering data. This consumed over 1,000 staff hours, introduced frequent errors, and cost ₹2,400 annually in printing alone.
The Solution
Developed a Google Apps Script system with dynamic, token-protected web forms sent via automated email batches. Parents updated data directly into the central Google Sheets database, eliminating all manual re-entry while maintaining security and accountability through access logging.
The Results
- ✓Saved 1,070+ staff hours annually (99% reduction in process time)
- ✓Eliminated 100% of manual data entry errors
- ✓Reduced process time from 1 week to 4 hours setup + 10 minutes execution
- ✓Saved ₹2,400 in annual printing and mailing costs
- ✓Deployed across all three schools within days of demonstration
"The automation system has completely transformed our annual data collection. What used to take our entire staff over a week now happens automatically with zero errors."
- School Administrator
Featured: Tech Support Ticket Automation
The Challenge
Three schools with 340 staff faced escalating costs with ₹42,000/year Freshdesk licenses, 30-60 minute form submissions, manual ticket assignments taking 5-10 minutes each, and 1-2 day response times that frustrated users.
The Solution
Built a custom dual-bot Telegram system in just 2 days using Google Apps Script and webhooks. Bot1 guides users through Q&A, assigns ticket numbers, and logs to Google Sheets. Bot2 handles tech staff updates, leave management, and status tracking—all with real-time reporting.
The Results
- ✓Eliminated ₹42,000 in annual Freshdesk licensing costs
- ✓Reduced submission time by 95% (from 30-60 mins to 1-2 mins)
- ✓Automated ticket assignment (90% faster than manual process)
- ✓Achieved same-day responses vs. previous 1-2 day delays
- ✓Increased ticket capture by 66-150% due to ease of use
- ✓Teachers reported being "super-happy" with instant chat-based support
"Teachers love the instant Telegram interface. We went from constant complaints about slow support to zero escalations in the first month. It's been transformational."
- IT Department Head
Combined Impact Across Projects
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